The Project
Created a 3 hour remote workshop with 20 participants and 4 supporting members.
The Solution
Show Me PleaseTools / Methods
- Power Point
- Miro
- Webex
- 1 Master Facilitator
- 2 supporting Facilitators
- 1 Webex Training Master
- 1 Miro Driver
The Outcome
41 pain points, 43 solutions, and a happy stakeholder.
My Role
I created the digital whiteboard for the workshop, turning the process map into a more consumable and appealing service blueprint. In addition, I facilitated a breakout session.